Your pre-order is a one-time payment for an app still in development. You can request a full refund at any point before the app launches, for any reason or none. A one-click refund link is included in every monthly update email, so you're never more than one tap from your money back.
Once the app ships (planned December 15, 2026) and you've had a chance to use it, you're still covered: request a full refund within 30 days of launch if it isn't for you.
Always back to your original payment method, in cash — never store credit, never a voucher. Refunds are processed through Stripe and typically appear within 5–10 business days, depending on your bank.
If we can't hit the ship date, we'll email you the new date with a one-click instant-refund option. Staying in is your choice — if you'd rather not wait, you get your money back immediately.
Every pre-order is refunded automatically. You won't need to ask, chase, or fill out a form.
Use the one-click link in any update email, or just email contact@pushrent.app from the address you used at checkout and we'll take care of it.